Dear Mark,
We are sorry to hear about your disappointment with the REVO830 Citrus attachment. We apologize for any inconvenience caused by the condition of the product upon its arrival. Our team strives to ensure that all products are in new and excellent condition before shipping them out.
Please feel free to reach out to our customer service team (011 402 0062 or 021 427 9185 ) and we will do our best to resolve this issue for you. We value your feedback and would like to make things right for you. Thank you for bringing this to our attention and we hope to have the opportunity to make it up to you.
Best,
Kuvings South Africa online team